Thomann Plek Service Premium STS

I'd looked at the idea of getting stainless steel frets for a while, having never played a guitar with them in. I'd also bought a few Harley Bentons in the past.

Harley Bentons always have issues with the fretwork, so I normally get them fret dressed by my local luthier. For a change, I decided to buy the Harley Benton CST-24T P90 and add the Stainless Steel re-fret/Plek to my basket.

Even with everything going on at the moment, the wait time was only just under a month, which I am very happy about.

The work looks to have been done very well. I believe they've also conditioned the fretboard, as the Harley Bentons are usually very dry, but this one is great.

It's turned a Harley Benton into a completely different guitar playing experience that could compete with any guitar at least twice it's value.

Would highly recommend getting a Plek service, and especially with a stainless steel re-fret.

The only thing to note is that the guitar tech sets the guitar up with a considerable forward bow, which will need adjusting when you receive the guitar. This is possible for transit reasons.

Update: 1 start removed, as they no longer offer this service on new guitars.

First contact with Support in English. Communication could be clearer at times, to ensure the customer understands the process in one email but it's all good.

After Thomann received my guitar, a guitar tech quickly got in touch to ask about fretwire size, string brand, and nut material. A week later my guitar's back ⚡️

The frets are perfect, the nut as well. My fretboard was also touched up/flattened.

I think they also touched up more things that I didn't request:
- I'm pretty sure they buffed the lacquer of the back of the neck, because I had a spot of lacquer that used to stick out since the day I bought my guitar and it's gone ✅
- They changed my saddles. I had bought new ones recently and they were slightly narrower than the original ones. That didn't bother me. Nonetheless, my guitar came back with wider saddles, closer if not identical to the ones I had when I bought my guitar ✅

That's really nice to see service like this, when it goes beyond "here are new frets, because that's what you paid for, nothing more.", especially at this speed of execution. Great job!